To help people move quickly from one place to another in a safe, comfortable and efficient manner. We will do this providing exceptional customer service and value. By doing so, we will also help contribute in a positive way to the communities that we serve.
We will do this by:
- Attracting, training and keeping only the best people
- Focusing on our customers needs and delivering on expectations
- Always doing what we say, and saying what we mean
- Being a responsible and contributing member of our community
We have the most friendly and experienced team of licensed taxi drivers in North San Diego county. TriCity Cab drivers are professional and knowledgeable about the area which can be helpful if you're from out of town, need a recommendation for dinner, or even if you've missed your train and need a backup plan to make your flight.
Each driver is thoroughly vetted in the interview process which involves criminal background checks and a review of their driving record. Upon hiring, each driver is assigned a mentor as part of the onboarding and training process to ensure our clients recieve the standard of care and service that we've built our reputation on.
Each of our sedans and and vans are air conditioned and equipped with GPS units to allow drivers to navigate traffic in the most efficient manner to get to you as soon as possible, and to provide our dispatchers the ability to estimate arrival times within 5-10 minutes. Meters are inspected annually by the County of San Diego to ensure that you are never overcharged for your ride.
A twice daily, 33 point inspection is completed by drivers before each vehicle goes out on shift, and preventative maintenance is performed weekly. When repairs are necessary, service is provided by local ASE certified technicians.
All TriCity Cabs are insured with a $1 million liability policy and properly licensed to operate in the cities where we conduct business.